FAQs
Q: What is "Cotton-Rich Stretch" fabric?
A: It's a special blend designed to give you the best of both comfort and style! You get the soft, breathable feel of high-quality cotton, combined with just the right amount of stretch. This means your clothes move with you, won't feel stiff, and will stay comfortable and keep their shape for a long time.
Q: Can I wear these clothes for different occasions?
A: Absolutely! Our clothes are designed to be extremely versatile. You can wear them anywhere - from the office to running errands, traveling on a long flight, or just relaxing at home. They are made to look sharp while giving you maximum comfort, making it easy to dress them up or down.
Q: How should I care for my Tulip Comfort apparel?
A: Care is simple! To keep your clothes looking great, always follow the specific washing instructions on the garment's care label. Generally, a gentle wash with a mild detergent is best to keep our stretch fabrics soft, vibrant, and durable for years.
Q: Are there any delivery charges for my order?
A: Yes, there is a nominal delivery charge of ₹140 per order.
Q: How long will it take for my order to be delivered?
A: You can expect to receive your order in a minimum of 7 to 10 working days from the date of purchase.
Q: Do you offer refunds for orders?
A: We do not offer cash refunds for orders placed on our website. However, we are happy to arrange an exchange for you!
Q: How does your exchange policy work?
A: You can easily exchange a product for a different size (either one size bigger or one size smaller) of the same style and same color that you originally purchased. To learn all the details, please click here to view our Exchange Policy.
Q: Do you have any physical retail stores?
A: Yes, we have a few stores! You can find the store closest to you by visiting our Stores Page by clicking here.
Q: How can I contact you with a question or issue?
A: You have a couple of easy ways to reach us:
- Send us a message on WhatsApp at +91 7506733630.
- Email our customer support team at care@tulipcomfort.com.
Q: When can I expect a reply to my message?
A: Our support hours are Monday to Saturday, from 10:30 AM to 6:00 PM (IST). We will reply to all messages received outside of these hours on the next working day.